FAQ – Frequently Asked Questions

The process of renting a car in Dubai is really simple. While there are myriads of car rental companies, you can always find the one that suits your needs best. Online car rental services provide opportunities for a fast and resultative search. Our car rental service is available online to offer the best vehicles of top quality and at reasonable rates.

There are mandatory charges that car renters have to cover. Among them is the amount for a car rental, Salik charges, traffic fines, extra mileage costs, charges for fuel, extra fees for extra days of rent, and the Value Added Tax. Besides these, Fees that cover damage inflicted to a car during its rental period are sometimes of additional type.
Some companies surreptitiously add certain fees, so be sure to clarify everything before renting a car.

Age does really matter in Dubai. As regards renting a car, the age of a potential renter should be at least 18 years old. Almost all companies, including ours, provide their luxury car rental services to residents or tourists of 25 years old having three years minimum of driving experience.
You can find more details on age and driving experience requirements on the Tariffs page

Choose a payment strategy to suit your budget. Among the benefits of a monthly rental type, they are the following:

• The best price tag
• The rented car is at your service only  (no one can use it, which minimizes the risks of COVID-19 transmission)
• A proxy car is ready in case something goes wrong.

• One-time payment without extra fees
• Special offers available
• Services and car maintenance are available around the clock.
• Emergency services available at no cost.

Besides the price you need to cover for a car rental service, some car agencies apply additional charges for renting cars. With our company, you get top-quality vehicles with no additional charges and commissions.

The security deposit amounts we require are absolutely reasonable. Mostly, they are used to cover RTA fines and Salik. Making a deposit provides extra safety and security to your rental experience, making it even more convenient.

You can order the delivery of the car to any place convenient to you or pick up at the office of our company.

If you plan to do so, you should enlist all persons who might drive the car you rent during the booking procedure. You should keep in mind that the more people you add to the list, the higher the price will be.

Credit cards are not always demanded by car rental services. Therefore, you can book a top-class rental car from our company and pick the preferable means of payment.

Both tourists and residents of Dubai have to meet the requirements of car rental services concerning the documentation required. As a resident, you will need to have a passport, a residential visa, and a valid driver’s license. If you are a tourist in Dubai, you will have to submit your passport and an international driving license. Some countries like China, Australia, Canada, and others issue licenses that are valid in Dubai.

Your driving license should be valid in UAE: an international driving license will do, as well as those issued by some countries that are legit in Dubai. If you have no driving license, you can use the services of chauffeurs.
If you have questions about the possibility of renting a car, please contact our managers.

• Australia
• Bahrain
• Belgium
• Canada
• China
• Denmark
• Switzerland
• Finland
• France
• Germany
• Greece
• Hungary
• Ireland
• Netherlands
• Italy
• Kuwait
• Latvia
• Lithuania
• Luxembourg
• Oman
• Turkey
• New Zealand
• Norway
• Poland
• Portugal
• Qatar
• Saudi Arabia
• United Kingdom (UK)
• Serbia
• Singapore
• Slovakia
• South Africa
• Spain
• Sweden

The rental company can block a particular amount of funds on your card. This is done in case of any damage inflicted on a car, as well as traffic fines and other charges.

This is the system of payments required from all drivers in Dubai. The system started back in 2007, and it is fully electronic. Dubai’s Roads and Transport Authority initiated the system and charges drivers 5 AED + VAT. As you bring the rental car back, you will have to cover some Salik charges.

Every agency tries to stand out by providing specific services of special features to their customers. As to our company, we provide you with a new car for rental in perfect condition, clean and polished, checked and fueled.  Professional women’s team delivers cars 24/7. 

This kind of insurance covers payments that might be needed in case someone gets injured in a car accident involving a rental car. There are four kinds of such documents:

1. Collision Damage Waiver: in case of a car accident.
2. Liability Cover: extra protection and payment.
3. Personal Accident Cover: medical, ambulance, and treatment benefits.
4. Personal Effects Cover: for theft cases.
   
   Check the level of car insurance with the managers at the time of booking
   

The mileage limit is 250 kilometers per day. Any excess is subject to additional charges in accordance with the tariff.

You should refill the car’s tank before you return your rented car. This measure will help you save up some money. As to the type of fuel you need to recharge your rental car with, it is usually mentioned beforehand at the agency’s office.

It is you who has to pay for your rental car parking. Even if you skip some such payments, the fees will be charged by your rental company upon your return. As to the parking charges in Dubai, they vary from 8 to 12 and to 16 AED, depending on the time of day, districts, and days of the week. Check the information about the required fees beforehand.

As you rent a car in Dubai, you should follow the rules of driving and take a moment to learn some particularities regarding the style of driving in Dubai. 

• Do not exceed the speed limit. 
• A driver in Dubai should be above 21 years old.
• Speaking on the phone while driving increases the chances of accidents.
• Contact police in case of an accident.
• COnform with the basic rules and be careful on the road!